Try Outlook as super Hotline/Helpdesk-solution for customer queries directed at Online and also Internet shops. The Add-in helps you with using and also construction of the Webshop boilerplates for the helpdesk. You will get a predefined structure with the typical subjects which happen in customer queries Online and also Internet shops, together with tips for boilerplates which usually can be expected in this helpdesk areas. All Webshop text modules support a multi-user environment so that via a network several helpdesk users use the identical boilerplates and share the same database. All templates for text modules already have bilingual headlines and also were tagged with icons for convenient browsing. This folder structure can be used directly in Outlook with the help of the software Reply-Butler, and all texts and all texts can get accessed at express speed. Test it immediately!
Keywords: Microsoft Outlook, Helpdesk, Text modules, Webshop textmodules, e-mail support, customer support, Helpdesk software,
Recent Changes: Not Established
Install Support: Install and Uninstall
Supported Languages: English, German
Additional Requirements: Not Established
PAD file URL: http://www.itsth.com/download/pad_file_TMT-ReplyButler-Webshop-e.xml