Use Outlook as super Helpdesk-solution for customer mails to Office assistants + registries. You'll get a predefined organisational structure with the typical topics that occur in customer mails Office assistants + registries, accompanied by tips for text modules which usually can be sorted into these areas. The Plugin for the program Reply-Butler helps you with storing + construction of the text modules for Secretary topics for the helpdesk. The Secretary text modules support a multi-user environment so that via a network several helpdesk users share the identical text phrases and share the same database. All templates for the phrases already have bilingual subjects + were tagged with icons for easy finding. This folder structure can be used in Outlook with the great shareware ReplyButler, and all boilerplates and all boilerplates can be accesed easily.

Keywords: Microsoft Outlook, Helpdesk, Text modules, Secretary textmodules, e-mail support, customer support, Helpdesk software,

Recent Changes: Not Established

Install Support: Install and Uninstall

Supported Languages: English, German

Additional Requirements: Not Established

PAD file URL: http://www.itsth.com/download/pad_file_TMT-ReplyButler-Secretary-e.xml