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Business \ Helpdesk & Remote PC \ AbusePipe Abuse Desk Management Software 3.0
AbusePipe Abuse Desk Management Software 3.0 - Detailed Description Page
Click to view AbusePipe Abuse Desk Management Software 3.0 screenshot
Program ID: 11176
Author: DataMystic     All programs by this author
Downloads: 15
License: Freeware [?]
Cost (USD): -
Operating Systems: win9xme win2000 winxp winvista winvistax64 win7x32 win7x64 winserver
Size: 431K
Release Status: new
Last Updated: 2011-09-09
Our Rating: Not rated yet...
Users Rating: not rated yet     (total votes: 0)
Feedback: Report broken download     Report spyware [?]
Download AbusePipe Abuse Desk Management Software 3.0 Buy AbusePipe Abuse Desk Management Software 3.0

AbusePipe Abuse Desk Management Software iconAbuse Desk Management Software, Abuse Queue Management Software. Identifies the originating source of email abuse complaints extremely quickly, and allows you to immediately contact the originating customer and take appropriate action. AbusePipe is the ONLY system that deals with abuse COMPLAINTS, and helps ISPs in their fight against SPAM from within their own networks. Use with KANA and other incoming mail solutions.

Advantages-
* Far quicker response time to abuse emails (From 3 weeks down to 1 day or 1 hour depending on reporting period chosen)
* Far less chance of your ISP being black-banned by other ISPs for failure to act against SPAMers
* Less technical staff required to investigate abuse. Technical staff can return to their normal job functions rather than spending the majority of it reacting to email abuse
* SPAMmers will find your ISP less of a 'soft target', and hence they will target other ISPs
* Move abuse follow-up to a front-of-house activity, with a simple report forwarded to call centre staff for customer follow-up on a daily basis
* Unique data warehouse allows for abuse emails to be analysed via customized reports or via Reporting tools such as Brio and Business Objects.


Keywords: abuse desk management software, abuse-queue management tools, abuse mail handling software, help desk tracking system, help desk, email tracking software, queue management,

Recent Changes: Now available as a managed service

Install Support: Install and Uninstall

Supported Languages: English, Chinese, ChineseTraditional, Russian

Additional Requirements: Any web browser - this is a managed service

PAD file URL: http://www.datamystic.com/pad/abusepipe.xml



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